When we plan a vacation and make airline reservations, our expectations are that our airline will get us to where they agreed to take us at the time they committed for the cost we paid. In the occasional case of having difficulty in fulfilling their commitments, we would expect some help in making other arrangements. […]
They block you when you’re reading, they flash rapidly trying to distract you, and they constantly interrupt your train of thought. They’re interspersed in the middle of a story you’re reading or a video you’re watching. They’re like mosquitos that you can’t get away from. Slap one down and another pops up. Go elsewhere and […]
In my column here on August 10 I predicted that Facebook was about to collapse and gave a number of reasons why I came to that conclusion: Lack of product innovation – In spite of having almost unlimited funds, Facebook has had a poor track record in creating follow-on products, and their latest idea is […]
For more than thirty years, China and our consumer technology industry have been partners that helped each other to thrive. Product innovation and design were done in the U.S. and manufacturing was done in China. But now China’s president Xi Jinping is killing that relationship. China became the default manufacturer for a wide range of […]
Apple’s AirTag is a tiny $30 device about the size of a quarter that attaches to an item to help you find it, should the item be lost. An AirTag contains a Bluetooth transmitter powered by a coin cell to detect nearby Apple phones to determine its own location. Since Apple iPhones are most everywhere, […]
It’s become clear that many companies have no interest in hearing from us. The difficulties we have to go through to reach a live person at a company to help us seems worse than ever. They have no hesitation to contact us, even flood us with messages, but when we have to contact them, they […]