Monthly Archives: October 2026

Stop Asking Me to Rate Everything

I’m tired of being asked to rate everything I do, everything I buy, and everyone I encounter. Apparently, my paying for a product or service is no longer enough. Now I’m expected to provide a review afterwards. It seems that whenever I conduct a transaction online, I invariably get an email or pop-up window asking […]

Another Costco benefit

When I unpacked my order I brought home from Costco, a pair of windshield wiper blades I had just bought were missing. I checked my receipt and they were rung up. Did the cashier forget to add them to my cart or did I leave them in the cart when I went to my car? […]

AI’s Biggest Threat May Be That Everyone Is Selling the Same Thing

Artificial intelligence companies are attracting enormous investments and commanding valuations that rival some of the world’s most successful businesses. Investors are betting hundreds of billions of dollars that AI will transform the economy and generate extraordinary profits. But there’s a fundamental problem receiving surprisingly little attention:  Many of these companies are selling products that are […]

State Attorneys General Are Finally Taking on Big Tech

For years, we’ve watched technology companies like Meta operate with little accountability for the damage their products have caused. Their platforms have encouraged addictive behavior, exposed children to predators, spread misinformation, and put user engagement and profits ahead of public safety. Now artificial intelligence companies are facing many of the same accusations, with potentially even […]

Gift your credit card perks to others

Premium credit cards such as the Chase Sapphire Reserve and American Express Platinum come with an impressive collection of benefits. The problem is that few of us cardholders use all of them. Although I managed to get plenty of benefits from my Chase Sapphire card this year, I had no need for their $500 credit […]

My Article in Fast Company Magazine

An article I wrote for Fast Company Magazine was published today. You can find it here or read it below. 10-06-2026TECH Why America can’t build the iPhone A veteran product designer and Apple alumnus explains how Asia earned the world’s electronics manufacturing business—a shift he helped catalyze. For six decades, I’ve worked on product design […]

When the power goes out: Backing up your home

With the uncertainties of an ongoing war, El Niño, cyberattacks, increasingly severe weather, and who knows what else, it seemed timely to have a plan for a managing a prolonged power failure. So I’ve been looking at the options available to someone like me, living in a 2,800-square-foot suburban home in San Diego County. My […]