Consumer issues

Tech’s failure

First appeared on Tech.pinions We like to think technology can solve our pressing problems but there’s one problem it has not been able to solve. It’s a problem that, if solved, would have one of the most positive impacts on our daily lives. No, it’s not related to health care, it’s not a new self-driving […]

Consumer issues, Technology, Uncategorized

Apple’s amazing support structure

Computers and smartphones are complex devices. When you choose to buy one, one of the most important considerations is being able to keep them working and get them repaired without giving them up for days or weeks while shipped back to the company. The first company to realize this and to do something about it […]

Consumer issues, Health, Technology

MuscleSound has staying power

MuscleSound Celebrates Five Years in Business MuscleSound, a Denver-based performance and health technology company that helps athletes optimize performance levels and prevent injury with non-invasive MuscleHealth® measurement, is marking its fifth year in business. With an impressive and fast-growing client roster, including, but not limited to, the USA Cycling Team, Colorado Rockies, Dallas Mavericks, Kansas […]

Consumer issues, Technology

How Digital Dumbed Down Music

First published on PJ Media With the digital revolution, we’ve seen huge improvements to the quality of our TV and our photos, each exhibiting more lifelike images in higher and higher resolution. But when it comes to music, the quality has gone the other way. I’m not talking about the artists and their performances, I’m […]

Consumer issues, Technology

Apple and the Expectation of Perfection

Last week, I turned on my computer and was greeted by an email message from Apple saying my account was locked and I needed to reset my password. While resetting was simple, I was greeted with requests to enter my password no less than two dozen times on my iPhone, iPad and MacBook over the […]

Consumer issues, Technology

Sure Introduces World’s First On-Demand Insurance Powered by Artificial Intelligence

When Wayne Slavin, a friend of many years, told me about his idea to sell insurance over your phone on a buy-when-needed basis, it sounded like a great idea. But taking an idea to reality took several years of work dealing with all sorts of challenges and regulations. One of the most obvious applications is […]

Consumer issues, Technology

Is Retail Hindering Product Innovation?

As I work with tech startup companies to create and manufacture their new hardware products, one of the frequent challenges is the difficulty in meeting their sales expectations. All of the excitement and anticipation during the development and manufacturing phases invariably collide with the harsh reality of the marketplace. “Build it and they will come” […]

Consumer issues, Technology

What’s new in mobile?

The 2016 Mobile World Congress (MWC), the mobile industry’s yearly show in Barcelona, just concluded. That’s where manufacturers – all but Apple – rolled out their new phones. And based on what was shown, there are few reasons to upgrade. Smartphones have approached a level where, with few exceptions, improvements are modest and provide few […]

Consumer issues

When phone updates effect our safety

There are three cars in my family, A Toyota Highlander, a Chevy Volt, and a Mazda3. My wife, who drives the Highlander, and we use our respective iPhones (5 and 6) paired to our cars. What are the odds of each of phones suddenly experiencing problems connecting to the cars in the same week? Apparently […]

Consumer issues

A request to our credit card-issuing banks

While certainly not a world-class problem, it’s one that likely impacts more and more of us as we age. And it’s such a simple problem to fix: Credit card issuers, Make the phone number of the back of the credit card larger!  For some reason the phone numbers are always printed so small, that some […]