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The value of a great travel planner

As one who’s traveled internationally for business over many decades, I’ve always taken control of my trips and managed the details. But recently when planning a vacation trip to Argentina, I tried an entirely different approach – I used a local Argentinian travel company, MacDermott’s Argentina, to do most everything. I took that approach for […]

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Biting the hand that feeds you

In a high tech version of biting the hand that feeds you, an investigation by New York Times technology reporter Kashmir Hill, uncovered that General Motors is secretly tracking the driving habits of their customers and sharing that data to insurance companies, leading in some cases to higher insurance rates. GM sells the data to […]

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The Ai Pin is worse than most imagined

The Ai Pin device that created so much buzz last year when its company, Humane, previewed it at a TED conference, has now reached the hands of tech reviewers and the their verdict is universally a thumbs down. As I wrote in my column at the time, the product was destined to be a failure, […]

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The state of sound quality in 2024

(Note: This article about the state of sound quality was co-written with Neil Young and originally appeared at NeilYoungArchives.com.) There’s a lot of happening in the world of music that bodes well for better audio quality. We’ve come a long way from the days of MP3 files and low quality streaming as we enter 2024. […]

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Loyalty programs off the rails

I received an email from a local celebrity chef who operates four restaurants in the San Diego area. They’re pricey, have generally good food, although not the best in the area. At first I had thought the email was an April Fools joke, but it was only March 27. Hi Phil BakerWhile many of you […]