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What will become of Twitter?

When my wife was shopping for a new car a few months ago, she refused to consider a Tesla, even though several friends love them and they’re one of the best cars being made today. She wanted an eco-friendly car and the Tesla seemed like a great choice. But she wouldn’t even look at a […]

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Streaming TV two years later

In earlier columns, I described my decision to move from cable TV to streaming TV from cable service. Now after using streaming for two years, much has changed and I’ve learned a lot more. While I’m glad that I made the move, I’m paying more, mostly because I’m accessing many more streaming services while watching […]

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International shopping from home

One of the benefits of world traveling is shopping for products that are unavailable or less expensive than they are here at home. With the popularity of online shopping, it’s now possible to shop internationally without travelling. I’ve found many retailers that I’ve visited while traveling now have online stores that ship worldwide. Many of […]

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The Apple customer support machine

I just experienced a product from Apple that’s incredibly well-designed. Everything worked perfectly with all of the elements meshing together flawlessly. But it was not a physical product that Apple sells; it’s their customer service support machine that’s a combination of many elements. Let me explain. Element 1: Website help I discovered late last week […]